Privacy policy
Last updated 13 November 2026
1. What we collect
Account details: name, email address, company (optional), time zone and language.
QR code content: the links, text, files and page details you add to your codes.
Payment status: our payment provider processes your card. We receive only the plan, status and the last four digits of the card — never the full number.
2. The guest generator
When you make a QR code without an account, it’s created in your browser. The content, any logo you add and Wi-Fi passwords are not sent to us or stored.
One exception: for Website and Facebook codes we check the link once with Google Safe Browsing before download, without saving it.
An unfinished design may be kept in your own browser’s storage so it isn’t lost if you refresh. You can clear it at any time.
3. Scan data
When someone scans an editable QR code, we record the time, approximate location (country and city, derived from the IP address), device type, operating system and browser. We do not store the full IP address after deriving the location, and we do not identify individual people who scan.
Fixed QR codes (such as Wi-Fi and text) are read by the phone directly and never reach our servers, so we have no scan data for them.
4. How we use it
To run the service: redirect scans, host your pages, show your analytics and send account emails (verification, password reset, billing).
To keep the service safe: we check destination links with Google Safe Browsing and pause codes that are flagged.
To improve SmartQRCode, using aggregated statistics and — only if you agree in the cookie banner — optional analytics cookies.
5. Who we share it with
Service providers that help us run SmartQRCode — hosting, email delivery, payments and image generation — under contracts that limit how they use your data.
Authorities, only where the law requires it. We never sell personal data or share it for advertising.
6. How long we keep it
Account and code data: for as long as your account is open. Deleted codes are kept for 30 days so you can restore them, then removed.
Scan data: for the life of the code. Resetting scans or deleting the code removes it.
When you delete your account, we erase your account, codes and scan data within 30 days, except records we must keep by law (such as invoices).
7. Your rights
You can see, correct, export and delete your data from Account settings at any time, or by writing to us. You can also object to optional processing and withdraw cookie consent whenever you like.
8. Contact
Questions about privacy? Email privacy@smartqrcode.io or use the contact form .